All data are stored and processed according to GDPR until their purpose has been fulfilled. All data is then automatically deleted.
All servers are located within Germany. The data center used is in Frankfurt am Main.
The head office of the fino Group is in Kassel (D – Hessen).
The fino Group has existed since 2015 with +300 employees and is financed by equity. There are also joint ventures with SCHUFA Holding AG, Grenke AG and Datev eG.
There is an IT security concept and it can be made available on request.
A backup management concept exists and can be made available on request.
Maintenance work is carried out outside of business hours.
We can activate and provide recognition quotas for you.
In order to ensure high data quality, all activities of our data collectors are checked.
Regular training courses are also held.
Our OCR results are checked several times a day for their data quality.
The availability of all services is automatically checked and in the event of failures or technical problems, a warning system comes into effect to resolve problems within 24 hours in the worst case.
We offer the following APIs:
– OCR service
– fetchdocs service (automatic document download from online portals)
– Account login (retrieval of account transactions via PSD2 interfaces)
– Logo database
– E-Signature
– KYC service
– Additional APIs can be developed on request
All APIs are offered as REST API.
Yes, we prefer cloud solutions for our products.
No, we prefer cloud solutions for our products.
We guarantee an availability of 98%.
The products are available 24/7. The support hours are on working days from 9:00 a.m. to 5:00 p.m.
The support times are individually negotiable.
The default setting of the interface is 60 requests per minute and 3600 per hour. These can be adjusted if necessary.
When using the API without a queue, the processing time is 3-8 seconds. When used with Queue, processing can take up to 30 seconds.
When using a live data check, the processing time is negotiated and is usually between 15 minutes and 24 hours.
We offer additional verification of all extracted data to ensure a 99.9% detection rate.
In our customer center we offer the possibility to create test keys and test the API directly.
Our OCR is the sum of rule-based templates, keywords, pattern recognition and other logic combined with machine learning.